Box Office Contact Information and Hours

 Online

Tickets can be purchased online 24 hours a day,  7 days a week – click the “Buy Tickets” link at the top of this page!

  Telephone Box Office Hours

416-267-9292

You may call the box office at any time and leave a message. A box office volunteer will return your call within 48 hours.

By Email

   Email boxoffice@theatrescarborough.com with your ticket request and the best time for us to call you.

In Person Box Office Hours

On performance days Box Office hours are 6:30-9:00pm for evening performances and 12:30-3:00pm for matinees. Agents are available at the theatre only on performance days. When at a performance, patrons can purchase tickets to future shows

Theatre Scarborough COVID-19 Ticket Guarantee

The Theatre Scarborough COVID-19 Ticket Guarantee is available to all patrons with paid tickets to shows at any Theatre Scarborough Member Group (Scarborough Players, Scarborough Music Theatre and Scarborough Theatre Guild). Our goal is to be as flexible as possible in order to provide you with the assurance to make ticket purchases with confidence.

• If any level of government puts any restrictions in place prohibiting large gatherings at venues and your show or presentation is canceled you will receive, at your request, a credit on your account, a gift card or a full refund for that performance.
• If your show or performance is postponed or rescheduled, we will automatically move your tickets to a new date; however, you will still have the option of asking for a credit on your account, a gift card or a full refund for that performance up to 24 hrs prior to the rescheduled show.
• If you, or any member of your party, are in quarantine or isolation, have come in close contact with someone with COVID-19, are experiencing any symptoms of COVID-19 or have tested positive for COVID-19, do not visit the theatre. If you cannot visit the theatre for the above reasons, we are offering flexible ticket exchanges, credit on your account, a gift card or a full refund up to 24 hours prior to the date on your tickets. Please call 416-267-9292 or email boxoffice@theatrescarborough.com  prior to your showtime.

Covid Restrictions

The following COVID-19 restrictions are currently in effect. All ticket holders:

• Must wear a mask, at all times, while in Scarborough Village Recreation Centre and the Scarborough Village Theatre
• Must observe any required physical distancing restrictions while inside the Scarborough Village Recreation Centre and Scarborough Village Theatre auditorium

Please note: ticket holders failing to meet these terms and conditions will be prohibited from attending the performance. No refund will be issued.

You can view our covid protocols and FAQ page here. 

Late Seating

It is the responsibility of the ticket-holder to check their ticket for the correct performance, day of the week and curtain time.

All performances begin promptly as scheduled, and there are no refunds for latecomers.

Latecomers and any persons leaving the auditorium may only be admitted at a suitable break in the performance and if there is an easily accessible physically distanced seat available. For certain events, it may not be possible to seat latecomers until the intermission. If the production has no intermission, latecomers may not be admitted at all.

Seating Plan and Accessibility

Seating Plan: To view the seating plan for Scarborough Village Theatre, Click Here

Accessibility: Information on accessibility at our venue can be found here.

Accessible seating for patrons in wheelchairs is available for patrons in wheelchairs, but there are a limited number of spaces for each performance. This seating and companion seating must be reserved by calling the box office at 416-267-9292.

Pricing

2022/2023 Single Tickets 

 2023/2024 Season Subscriptions

A Scarborough Music Theatre subscription consists of three mainstage musicals. Subscriptions to Scarborough Players or Scarborough Theatre Guild include four plays in each subscription.

2023/2024 Single Tickets 

* Group Rates apply to 10 or more tickets for the same performance. Please note that due to social distancing requirements it is possible your group may not be seated together.

Note: There are no additional service or ticketing fees added to your order.

Gift Certificates

 Gift certificates may be purchased in any denomination and redeemed for any purchases from the Theatre Scarborough box office. To purchase a gift certificate, enquire at the box office while you’re at the theatre or visit our retail page.

General Ticketing Information

• The Scarborough Village Recreation Centre and Theatre are scent-free environments. We are committed to ensuring the enjoyment of all patrons. In consideration of those in the audience who may have allergies and chemical sensitivities, please refrain from wearing cologne, perfume or other scented products.
• Telephone and online orders are by Visa or Mastercard only. In person orders may also be made with cash. Interac is not available at the box office.
• Senior pricing begins at 60 years of age.
• All seating is reserved.
• Doors open one half hour prior to performance.
• Babes in arms are not permitted in the theatre at any time.
• Occasionally performance rights for a show are withdrawn by the license-holders after we have announced our seasons. Our member groups reserve the right to change their programmes without further notice.
• Subscribers can exchange tickets for another performance of the same show at least 48 hours before the performance, subject to availability, without charge. There are no refunds at any time.3